Shipping & Returns


Delivery
[ADD DELIVERY RATES AND RULES HERE] 



Payment
Payment is to be made at the checkout using a debit or credit card. In the case of approved accounts only, payment is due net within 30 days of invoice date. Invoices and statements may be sent either by post or electronically. Returned or re-presented cheques will incur a charge of [ADD CHARGE IF RELEVANT] per re-presentation. CSI reserves the right to charge interest at the rate of 2% per calendar month (or part of a month) on all overdue sums, and such interest will remain payable after any court judgment. Payment shall be made in full without any deduction or withholding other than as required by law and the buyer shall not be entitled to assert any credit, set off or counterclaim against CSI in order to justify withholding payment in whole or in part of any amount due.


Reservation of title to goods until payment
Although the risk of damage or loss to the goods shall pass to the buyer immediately upon delivery, the ownership of the goods shall not pass to the buyer until they have been paid for in full and until any other sums which are due to CSI from the buyer have also been paid in full. In the meantime, the buyer shall hold the goods as bailee and trustee for CSI and shall return them to CSI upon request and, if the buyer fails to do so, CSI may enter the premises of the buyer to repossess the goods. Unless the contrary is proved it shall be assumed that the buyer has sold or otherwise parted with possession of goods delivered by CSI in the same order as they were delivered, i.e. first in, first out.


Refunds and Returns
[REPLACE AS NEEDED] Items correctly supplied against a firm order may not be returned for credit without CSI's prior agreement and it reserves the right to levy a 15% handling charge. No carriage charge will be re-credited or reimbursed. Goods returned for credit must include the invoice number on which they were purchased before any credit note can be issued and any wrapping must be intact and unmarked. We regret that where goods, correctly supplied, have been specially overprinted or otherwise personalised, or where items have been designed or modified at customer’s request, CSI would be unable to accept returns or pass credit against these items


Shortages or non-delivery
Written notification must be received by us within 3 days of delivery for shortages or defects and within 2 days of invoice for non-delivery


Responsibility as to fitness for purpose
Notwithstanding any advice that we or CSI may give, it remains the buyer’s responsibility to satisfy themselves as to the fitness of the goods for any particular purpose and the goods are sold without any warranty, express or implied, as to their fitness for any particular purpose.

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